Shipping & Returns

Shipping Policy

Shilpa Classic ships its products to almost all parts of India. Orders placed will be shipped within 48* hrs. We ship on all days except Sundays and National Holidays.

For all areas serviced by reputed couriers, the delivery time would be within 7 to 15 business days of shipping (business days exclude Sundays and other holidays). For other areas, the products will be shipped through best couriers and may take 1 - 2 weeks depending on location.

At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Shilpa Classic is not liable and would request its users to cooperate as Shilpa Classic continuously tries to naught such instances.

Also, Shilpa Classic reserves the right to cancel your order at its sole discretion in cases where it takes longer than the usual delivery time or the shipment is physically untraceable and refund the amount paid for the canceled product(s) to your source account.

Return & Refund Policy

The product must be returned to us within 12 days from the date it has been delivered to the customer. The product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.

Once the Product is received by the company successfully, Shilpa Classic will instantly initiate the refund to your source account or chosen method of refund within 7 working days.

Due to service providers in nature “NO REFUND”, and “NO CANCELLATION” will be entertained once the Payment has been made.

Warranty Coverage

Our warranty covers defects in materials and workmanship. Damage incurred during transportation is not covered under warranty. We package our products carefully to minimize the risk of damage, but unforeseen circumstances can occur during shipping.

To ensure a smooth delivery experience, we recommend thoroughly inspecting your shipment upon arrival. If you notice any damage, please don't hesitate to contact the shipping carrier immediately to file a claim.

Cancellation Policy

Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However, return is possible for all orders/products.

Customers can CANCEL an order only before the Order has been shipped/Dispatched. After the Product/s has been shipped, The Customer CAN NOT Cancel the Orders. However, return is possible for all orders/products.

You contact us at info@shilpaclassic.com if you need any help